Contact

Last Updated: October 21, 2026

Thank you for visiting Fakunews.

Fakunews is an online fashion retailer offering clothing, dresses, shoes, coats, and related fashion products.

If you have questions about products, sizing, orders, payments, shipping, delivery, returns, refunds, exchanges, or other customer service matters, please contact us.

Customer Support

Store Name:
Fakunews

Website:
fakunews.com

Email:
info@fakunews.com

Phone:
+1 315-262-3393

Contact Address:
1445 Dean St Apt 2
Brooklyn, NY 11213
United States

Customer Support Hours

Monday – Saturday: 9:00 AM – 5:00 PM ET (Eastern Time)
Sunday: Closed

We normally respond to customer service inquiries within 1–2 business days.

Messages received outside our customer support hours will normally be reviewed during the next available support period.

For Fakunews, business days mean Monday through Saturday, excluding applicable U.S. public holidays.

Order Support

For questions about an existing order, please include your order number and the email address used when placing your order.

Our customer support team can assist with order status, shipping and tracking, delivery questions, order changes, cancellations, returns, refunds, exchanges, damaged items, incorrect products, payment questions, sizing, and general product information.

Shipping and Delivery Support

For shipping, tracking, delayed delivery, or lost package questions, contact:

info@fakunews.com

Our standard shipping estimates are:

Fakunews provides free standard shipping on all orders, with no minimum purchase amount.

Returns and Refunds

Eligible returns may be requested within 30 days after delivery.

Please contact us before sending a return.

Do not send returns to the contact address above unless we specifically instruct you to do so. The applicable return address may be different.

Payment and Billing Support

For declined transactions, pending charges, duplicate charges, refunds, checkout, or billing questions, contact:

info@fakunews.com

For security, please do not send complete card numbers, card security codes, banking passwords, or other sensitive financial credentials through email.

Privacy Requests

For applicable privacy requests, contact:

info@fakunews.com

Please use the subject line:

Privacy Request

Store Policies

For additional information about shopping with Fakunews, please review our:

• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Terms of Service
• Payment Terms